Research of analytical indicators in the work practice of personnel departments

Olena Trynchuk
PhD in Psychological, Senior Lecturer, Department of Personnel Management and Labor Economics, Odessa National Economic University, Ukraine, e-mail: elenatrinchuk@gmail.com, ORCID ID: https://orcid.org/0000-0002-5166-8866

Cite this article:

Trynchuk, O. (2018). Research of analytical indicators in the work practice of personnel departments. Ed.: M. Zveryakov (ed.-in-ch.) and others [Doslidzhennia analitychnykh pokaznykiv u praktytsi roboty viddiliv z personalu; za red.: М. I. Zvieriakova (gol. red.) ta in.], Socio-economic research bulletin; Vìsnik socìal’no-ekonomìčnih doslìdžen’ (ISSN 2313-4569), Odessa National Economic University, Odessa, No. 3 (67), pp. 199–207.

Abstract

The article substantiates an implementation into HR-practice of modern efficiency indicators of human resources departments work, and analyzes how they affect at enterprise performance as a whole. The HR-analytics place and role in personnel management at the modern enterprise are reconsidered and clarified. The article summarizes the studies of HR-indicators using, clarifies how they allow to monitor and evaluate of the personnel departments productivity at different levels and, ultimately, to predict and evaluate of their work results. This modern tool in the work of HR-departments is already used in leading international companies and gives a very positive results, but he is very little used in Ukrainian business practice. The main HR-indicators are systematizes and describes and their active implementation in practice is justified, which will allow an executive oversight of HR-processes and improve their efficiency and manageability. The regular reporting on HR-metrics implementation is an effective tool for any HR-department managing, given that the selected metrics should be closely connected with the industry, business and strategy of a particular enterprise. The article also analyzes the HR-metrics implementation difficulties in modern national enterprises practice. In general, the functions variety and the human resources departments tasks, the lack of primary data accumulation practices, which adapted to the enterprise’s industry sector direction, it very difficult the metric analysis of HR-activities effectiveness. That is why there is a need to describe and systematize the HR-activity indicators in order to facilitate their integration into the modern HR-department work.

Keywords

HR-practice; HR-analytics; HR-metrics; HR-processes; performance; efficiency; staff costs; staff turnover.

JEL classification: M540; DOI: https://doi.org/10.33987/vsed.3(67).2018.199-207

UD classification: 331.108.2

References

1. Graham, H., Bennett, R. (2003). Human resource management. Trans. from Eng. T. Yu. Bazarova, B. L. Eremina [Upravlenie chelovecheskimi resursami; per. s angl. T. Yu. Bazarova, B. L. Eremina], UNITI-DANA, Moskva, 598 s. [in Russian]
2. Stredwick, J. (2003). Managing people in a small business. Trans. from Eng. Ed. by V. A. Spivak [Upravlenie personalom v malom biznese; per. s angl. pod red. V. A. Spivaka], Neva, Sankt-Peterburg, 288 s. [in Russian]
3. Torrington, D., Hall, L., Taylor, S. (2004). Human resource management. Trans. from Eng. [Upravlenie chelovecheskimi resursami; per. s angl.], Delo i Servis, Moskva, 752 s. [in Russian]
4. Kibanov, O. Ya. (2014). Organization management: encyclopedic dictionary [Upravlinnia orhanizatsieiu: entsyklopedychnyi slovnyk], LIBRA, Kyiv, 327 s. [in Ukrainian]
5. Odegov, Yu. (2017). Tools for effectiveness assessing of human resources management [Instrumenty otsinky efektyvnosti roboty z upravlinnia personalom], Kadrovyk, Kadrovyi menedzhment, No. 6, s. 16–21 [in Ukrainian]
6. Petrenko, E. A. (2018). Personnel management system of commercial enterprises [Systema upravlinnia personalom komertsiinykh pidpryiemstv], Upravlinnia rozvytkom personalu, No. 02 (26), s. 102–110 [in Ukrainian]
7. Pogodina, G. V. (2016). Double effect: personnel management in social and economic aspects [Podviinyi efekt: upravlinnia personalom v sotscialnomu i ekonomichnomu aspektakh], Dovidnyk kadrovyka, No. 1, s. 103–106 [in Ukrainian]
8. Levichev, Yu., Vorogushin, E. (2017). HR-analytics: main trends, challenges and practice, International analytical company «Price Waterhouse Coopers» (PwC) [HR analitika: osnovnye tendentsii, vyzovy i praktika, Mezhdunarodnaya analiticheskaya kompaniya «Price Waterhouse Coopers» (PwC)], available at: https://www.pwc.ru/ru/publications/HR-analytics.pdf [in Russian]
9. HR-analytics: direction revision. International Consulting Company «Deloitte Touche Tohmatsu Limited»: report, Ch. 8 [HR-analitika: peresmotr napravleniya], Glava 8 otcheta Mezhdunarodnoy konsaltingovoy kompanii «Deloitte Touche Tohmatsu Limited», available at: https://www2.deloitte.com/ insights/us/en/focus/ human-capital-trends/2017/people-analytics-in-HR.html [in Russian]
10. Trends in human resources management – 2018. International research consulting company «Deloitte Touche Tohmatsu Limited» [Tendentsіi u sferі upravlіnnia personalom – 2018], Mіzhnarodne doslіdzhennia konsaltynhovoi kompanіi «Deloitte Touche Tohmatsu Limited», available at: https://www2.deloitte.com/content/dam/Deloitte/ua/Documents/human-capital/Deloitte-Global-Human-Capital-Trends-2018-10.pdf [in Ukrainian]
11. Human resource management system, available at: http://en.wikipedia.org/wiki/Human_resource_ management_system.
12. Bondarenko, E. HR-analytics in Ukrainian companies [HR-analityka v ukrainskykh kompaniiakh], HR LIGA: spivtovarystvo kadrovykiv ta fakhivtsiv z upravlinnia personalom], available at: https://hrliga.com/index.php?module=profession&op= view&id=1844 [in Ukrainian]
13. Comparative analysis of Ukrainian industrial sector with other countries: Economic Research Center analytical report of Kyiv Financial-Industrial Academy (2017) [Porivnialnyi analiz ukrainskoho promyslovoho sektora z inshymy krainamy], Analitychnyi zvit Tsentru ekonomichnykh doslidzhen Kyivskoi finansovo-promyslovoi akademii, Promyslovets Ukrainy, No. 2, s. 30–31 [in Ukrainian]
14. Tatula, B. E. (2015). Problems of personnel management efficiency evaluation [Problemy otsinky efektyvnosti upravlinnia personalom], Korporatyvnyi menedzhment, available at: http://www.cfin.ru/ bandurin/article/sbrn05/21.shtml [in Ukrainian]